Client Rights:
Access to Health Records and Complaints
Our practice is committed to transparency and protecting your rights as a client.
Requesting Your Health Records
Clients may request copies of their medical or mental health records by submitting a written request to:
Email: megan@megantorres.com
Requests are processed within the timeframe required by law.
Licensing & Regulatory Authority
Licensed Professional Counselors in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).
(512) 305-7700
Filing a Complaint
If you experience difficulty accessing your records or have a concern about your care, you may file a complaint with BHEC at: https://bhec.texas.gov/discipline-and-complaints
This information is provided in accordance with Texas Health & Safety Code §181.105 (HB 4224).